All prices are in Australian dollars (AUD), including GST, and are subject to change without notice.

Tour type and times can be affected by tidal variations; are weather dependent and approximate and subject to change without notice. The type of vessel described in a tour is a guide only. Vessels may be substituted from time to time; maximum passenger numbers for any tour may vary from time to time. Tour itineraries may vary from those published.

Please advise office staff and crew at time of tour if you do not want your image used on Ningaloo Reef Whale Sharks social media pages.

Ningaloo Reef Whale Sharks reserve the right to cancel or alter tours without notice. Cancellations may be on the day of the tour, and can be due to weather conditions, mechanical issues, late passenger cancellations affecting minimum numbers, low passenger numbers, safety of guests or any other unforeseen event.

Minimum numbers are required for each tour to commence. In the event of minimum tour numbers preventing tour departure, Ningaloo Reef Whale Sharks will endeavour to transfer the passenger to another tour date where space is available, and tours are confirmed. If a transfer is not possible, a full refund of the tour cost will be given.

Ningaloo Reef Whale Sharks reserves the right to refuse entry into the water to any passenger whom the skipper believes does not have the required swimming ability, or who has transgressed tour rules and conditions (as advised prior to tour departure).

Ningaloo Reef Whale Sharks does not guarantee wildlife sightings or interactions on any tour at any time. Wildlife is, by its very nature, ‘wild’ and marine life exists without constraints on their behaviour, therefore no guarantee of sightings can be provided.

Ningaloo Reef Whale Sharks will not allow entry into the water of any passenger with any animal if human presence in the water will disturb or alter marine life natural behaviour.

Ningaloo Reef Whale Sharks is not responsible for loss or damage of passenger luggage, personal effects, or equipment.

Ningaloo Reef Whale Sharks is not responsible for injury or death of any passenger during embarkation, carriage or disembarkation from any vehicle or vessel.

Ningaloo Reef Whale Sharks strongly recommends passengers obtain travel insurance prior to undertaking any tour.

It is advised that passengers wishing to participate in Ningaloo Wildlife tours, Whale Shark tours and Humpback Whale tours should be competent swimmers.

For cancellations within 48 hours of departure no refund will be granted, for tours cancelled between 3-7 days prior to tour date will incur a 20% cancellation fee.

Child passengers are defined as being an age of 6 years old to 16 years old. 17 year old passengers are defined as adults. Family prices refer to 2 adults and 2 children between 6 and 16 years old. Children 5 years and under at the time of tour are Free of Charge (FOC) EXCEPT when swimming with whale sharks or humpback whales. In these cases, the child will be charged at child prices. All minors must be accompanied by parents or guardians AT ALL TIMES who are entirely responsible for their care. Children must not be left unattended by parents or guardians on any tour boat or whilst in the water at any time.

All infants are allowed to join the reef snorkels on all tours with no extra charge.

Infants who want to swim with Whale Sharks, Manta Rays and Humpback Whales will be charged as Child. Please book as child instead of infant to avoid missing out as these tours have very limited seats. 

An adult must accompany any passenger under the age of 15 at all times, this includes all in-water activities. Children under the age of 15 are not permitted to be left on the vessel unaccompanied, this includes when an in-water activity is taking place. Adults are to take turns in the water if a minor wishes to remain on-board.

Ningaloo Reef Whale Sharks does not offer non-sighting repeat vouchers for this tour. No refunds, credits, or gift cards will be given.

Ningaloo Reef Whale Sharks is under new management

Any repeat vouchers issued by the previous owners are null & void, we apologise for any inconvenience.

Ningaloo Reef WhaleSharks does not offer non-sighting repeat vouchers for this tour.

Please note no refund will be offered if no sighting while in the water occurs.

If we cannot get a successful in-water interaction (within exclusive contact zone as defined by DBCA) with either a humpback whale or whale shark a refund of the difference between “Humpback Whale swimmer” and “Snorkeller” will be issued. For example: “Adult Humpback Swimmer” price is $480 but we cannot get a successful in-water interaction with either a humpback whale or whale shark we would refund $130 which would bring the price paid down to the price of an “Adult Snorkeller” $350. We do not offer any repeat vouchers, refunds, credits, or gift cards.