We are closely following updates from the WA Government and health authorities and taking the necessary steps to ensure the safety of our crew, guests, and the wider community. To do this, we have introduced increased safety and hygiene procedures on our tours and made some changes to our previous operations.

  • All our staff have completed the AHA COVID-19 Hygiene Course and all tours will have a registered Hygiene Officer onboard
  • Crew safety briefings will outline the necessary procedures and practices on the tour vessel which guests must adhere to
  • To minimise the risk of transmission through use of shared equipment, guests are encouraged to either bring their own masks and snorkels, wetsuits and other personal gear, or purchase new, unopened equipment from the office.  
  • Complimentary hand sanitiser will be available at our office and at sanitising stations throughout our vessels.
  • Crew will be frequently cleaning and sanitising all regular contact surfaces during the tours.
  • Various signs and information posters are displayed at our office and on tour vessels to remind everyone of the increased procedures and safety precautions.
We look forward to welcoming you onboard and showing you the amazing Ningaloo Reef, Coral Bay WA.

All prices are in Australian dollars (AUD), including GST, and are subject to change without notice.

Tour type and times can be affected by tidal variations; are weather dependent and approximate and subject to change without notice. The type of vessel described in a tour is a guide only. Vessels may be substituted from time to time; maximum passenger numbers for any tour may vary from time to time. Tour itineraries may vary from those published.

Please advise office staff and crew at time of tour if you do not want your image used on Ningaloo Reef WhaleSharks social media pages.
Ningaloo Reef WhaleSharks reserve the right to cancel or alter tours without notice. Cancellations may be on the day of the tour, and can be due to weather conditions, mechanical issues, late passenger cancellations affecting minimum numbers, low passenger numbers, safety of guests or any other unforeseen event.
Minimum numbers are required for each tour to commence. In the event of minimum tour numbers preventing tour departure, Ningaloo Reef WhaleSharks will endeavour to transfer the passenger to another tour date where space is available, and tours are confirmed. If a transfer is not possible, a full refund of the tour cost will be given.

​Ningaloo Reef WhaleSharks reserves the right to refuse entry into the water to any passenger whom the skipper believes does not have the required swimming ability, or who has transgressed tour rules and conditions (as advised prior to tour departure).
Ningaloo Reef WhaleSharks does not guarantee wildlife sightings or interactions on any tour at any time. Wildlife is, by its very nature, ‘wild’ and marine life exists without constraints on their behaviour, therefore no guarantee of sightings can be provided.
Ningaloo Reef WhaleSharks will not allow entry into the water of any passenger with any animal if human presence in the water will disturb or alter marine life natural behaviour.

Ningaloo Reef WhaleSharks is not responsible for loss or damage of passenger luggage, personal effects, or equipment.

Ningaloo Reef WhaleSharks is not responsible for injury or death of any passenger during embarkation, carriage or disembarkation from any vehicle or vessel.

Ningaloo Reef WhaleSharks strongly recommends passengers obtain travel insurance prior to undertaking any tour.

It is advised that passengers wishing to participate in Ningaloo Wildlife tours, Whale Shark tours and Humpback Whale tours should be competent swimmers.

Ningaloo Reef Whalesharks advises that you provide enough time in Coral Bay to allow for tour cancellations due to unforeseen circumstances. Should the booking be cancelled by the passenger for any reason (final payment not received, illness, deposit not received in a timely manner) the original tour costs may no longer apply. In the event of tour cancellation by the passenger, the following terms and conditions apply:
  • Passenger Provides less than 7 days’ notice – 50% of total tour cost applies
  • Passenger Provides more than 7 days’ notice – 100% refund given
In the event a passenger wishes to transfer their booking to another date, through no fault of Ningaloo Reef WhaleSharks, every effort will be made to accommodate the change but cannot be guaranteed. If the requested date is unavailable causing passenger to choose cancellation of tour the above cancellation rules apply. If a tour is cancelled due to a change in government regulations, as a directive for an external governing body, as a matter of public safety or in extenuating circumstances such as COVID19 health crisis, Ningaloo Reef WhaleSharks will endeavour to book you on to the next available tour during your visit, if this is not possible a tour voucher to the value of your booking will be provided, valid for three years. Refunds will be considered on a case-by-case basis. All Gift Vouchers are non-refundable and are valid for three years from the purchase date

Child passengers are defined as being an age of 6 years old to 16 years old. 17 year old passengers are defined as adults. Family prices refer to 2 adults and 2 children between 6 and 16 years old. Children 5 years and under at the time of tour are Free of Charge (FOC) EXCEPT when swimming with whale sharks or humpback whales. In these cases, the child will be charged at child prices. All minors must be accompanied by parents or guardians AT ALL TIMES who are entirely responsible for their care. Children must not be left unattended by parents or guardians on any tour boat or whilst in the water at any time.

All infants are allowed to join the reef snorkels on all tours with no extra charge.

Infants who want to swim with Whale Sharks, Manta Rays and Humpback Whales will be charged as Child. Please book as child instead of infant to avoid missing out as these tours have very limited seats. 

An adult must accompany any passenger under the age of 15 at all times, this includes all in-water activities. Children under the age of 15 are not permitted to be left on the vessel unaccompanied, this includes when an in-water activity is taking place. Adults are to take turns in the water if a minor wishes to remain on-board.

Ningaloo Reef WhaleSharks does not offers non-sighting repeat vouchers for this tour. No refunds will be given. 

Ningaloo Reef WhaleSharks does not offer non-sighting repeat vouchers for this tour.

Please note no refund will be offered if no sighting while in the water occurs.

Stephen Powell – DBCA Licence Number HQ69287WSC
Tonja Powell – DBCA Licence Number HQ68748WSC

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